End User Experience

In 2021, cybercrime has become even more sophisticated, widespread, and relentless. Criminals have targeted critical infrastructure—healthcare, information technology, financial services, energy sectors—with headline-grabbing attacks crippling businesses and harming consumers. But there are positive trends—victims are coming forward, humanizing the toll of cyberattacks, and prompting increased engagement from law enforcement. Governments are also passing new laws and allocating more resources as they recognize cybercrime as a threat to national security.  

The City of Corona, California, had an aging IT infrastructure that didn’t adequately serve the government’s or the public’s needs. To address the issue, Corona deployed Microsoft 365, which includes Windows 10, Office 365, and Microsoft Enterprise Mobility + Security. With its modern solutions in place, the city now resolves many IT issues in 10…

Nunavut, located in the northernmost region of Canada, has a large population under the age of 25, distributed across remote communities with no connecting roads. The IT team in Nunavut’s government collaborated with Microsoft on a pilot rollout of Windows 365 to help maintain remote government operations during COVID-19 and as part of a larger…