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Microsoft Teams Issues Major Blow To Zoom With Game-Changing New Security Features
Microsoft Teams has just dealt a major blow to its biggest rival Zoom with the launch of end-to-end encryption. Zoom launched the feature on its own video conferencing service last year and until now, had been able to use it to differentiate its offering against Teams. But now, Microsoft has confirmed it will launch end-to-end encryption at its Ignite conference as…
How Cyberattacks are Changing According to the New Microsoft Digital Defense Report
In 2021, cybercrime has become even more sophisticated, widespread, and relentless. Criminals have targeted critical infrastructure—healthcare, information technology, financial services, energy sectors—with headline-grabbing attacks crippling businesses and harming consumers. But there are positive trends—victims are coming forward, humanizing the toll of cyberattacks, and prompting increased engagement from law enforcement. Governments are also passing new laws and allocating more resources as they recognize cybercrime as a threat to national security.
HP uses AI to transform its customer support experience
HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact…
Enabling your remote workforce infographic
More organizations are using virtual environments to increase productivity and save money. Learn about the benefits of Windows Virtual Desktop below.
Building an AI Powered organization
The business world is rapidly changing. It is estimated that AI will add $13 trillion to the global economy over the next decade-and yet from thousands of executives surveyed, only 8% of firms are adopting core practices that fully support implementation. Businesses arrive at progress slowly, reflecting a failure to rewire within the organization. This…
