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Future Generali uses Microsoft AI to Deepen Customer Engagements
Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the…
To Make Hybrid Work, Solicit Employees’ Input
Driven by the state of the world today, more companies are committing to hybrid work. But how do you build out the model in a way that’s right for your business and those who are conducting it? Simple: Talk to employees to tailor the program to their specific needs. Easier said than done? Learn what…
Hybrid Work: A Guide for Business Leaders
The pandemic has fundamentally transformed the way we work, do business, and meet customer (and employee) needs. With data showing that all parties want flexibility, the shift to hybrid work is a strategic business opportunity for every organization—one that requires a new operating model. The customers’ objective is to lead this change within their business…
In an era of distractions, Microsoft wants AI to be your coworker
Microsoft is aiming to adapt its productivity suite to a short-attention-span world, bringing years of research into products like PowerPoint, Outlook, and Excel. This article outlines how after years of slavishly digitizing and formatting words, numbers, and images, future versions of Word, Excel, and PowerPoint will be much more aware of your work and how…
Reimagine the Flow of Work in the New Hybrid Work Reality
Flexibility is a must in the new post-pandemic work world. Hybrid work continues to evolve, and business leaders are looking for a new operating model. Technology is the binding factor to create inclusive meetings that keep employees engaged and inspired. Updates to Teams like PowerPoint Live, the Teams camera feed, Microsoft Whiteboard—and devices like Surface…
Setting The Stage For Collaborative Hybrid Teams
Remote work is starting to feel mainstream, but many companies are still struggling to normalize their own personalized hybrid work models. Explore four things you should avoid in order to balance the needs of a diverse and divided workforce—from investing in the right tools and overcoming meeting fatigue to finding new ways for personal connections.
Analytics & AI solution video
This video is a quick introduction to Microsoft Analytics and AI, explaining how to expand the reach of your data insights and gain increasing levels of efficiency and personalization. By harnessing the power of Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning.
The NFL Huddles with Microsoft Teams to Digitize Collaboration for Game Day
Everyone knows that teamwork is vital in the National Football League (NFL)—on the field and off. The arrival of COVID-19, however, pushed the league to reimagine how to collaborate behind the scenes. Executing hundreds of live events while preserving the gameday experience for online fans and business partners was a new challenge. In exchange for…
Deepen and engage customers with AI
Microsoft Analytics and AI accelerates digital transformation that deepens engagement, predicts outcomes, and automates operations. Subscribe now!