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Allstate transforms the customer experience with Azure AI
This video showcases how Allstate is transforming customer support with artificial intelligence. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a more seamless customer experience.
Predictive Analytics
This infographic is an overview of how Azure Machine Learning is the best way to transform your business with the power of AI. This tool highlights the growing market opportunity and how Microsoft itself has leveraged AI into ongoing momentum for its own business.
Gartner Forecasts Worldwide Public Cloud Revenue to Grow 17% in 2020
According to Gartner, Inc., the world’s leading research and advisory company, the worldwide public cloud services is forecast to grow 17% in 2020. This is significant projected growth and a good indicator that the cloud is reliable, trustworthy—and necessary. Have a look at this report, which also forecasts infrastructure as a service (IaaS) to grow…
Customer Story — Imperial College London
How can your educational institution benefit from using Microsoft Azure Virtual Desktop for remote learning? The results realized by Imperial College London are just one example. Read the customer story to learn how the college maximizes utilization and keeps compute costs in control with Azure Virtual Desktop for remote learning.
Does Your Company Culture Lead to Happy Customers?
The correlation between employee experience and customer experience is clear: if the employee experience is mediocre or poor, employees will generally not care much about the company or the customers, states Phil Geldart in his Entrepreneur article, “Does Your Company Culture Lead to Happy Customers?” On the other hand, IBM found that if “employee experience…
