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Gartner Forecasts Worldwide Public Cloud Revenue to Grow 17% in 2020

Gartner Forecasts Worldwide Public Cloud Revenue to Grow 17% in 2020

ByOnePHP Technology Inc.

According to Gartner, Inc., the world’s leading research and advisory company, the worldwide public cloud services is forecast to grow 17% in 2020. This is significant projected growth and a good indicator that the cloud is reliable, trustworthy—and necessary. Have a look at this report, which also forecasts infrastructure as a service (IaaS) to grow…

Future Generali uses Microsoft AI to Deepen Customer Engagements

ByOnePHP Technology Inc.

Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the…

Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)

Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)

ByOnePHP Technology Inc.

Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positively or negatively influence your brand, the customer’s lifetime value, and the impact on future customers and therefore your revenue. The customer experience is everything in today’s market. Ryanne Van Der Eijk is…