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67% of business leaders struggle with collaboration in remote settings. How about your company? Read the infographic and reach out to a @Microsoft expert from One Php Technology, Inc. to optimize your #hybridwork environment.
Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)
Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positively or negatively influence your brand, the customer’s lifetime value, and the impact on future customers and therefore your revenue. The customer experience is everything in today’s market. Ryanne Van Der Eijk is…
Big Red Cloud: Targeting pain points
Chief Executive Marc O’Dwyer shares that he started Big Red Cloud, an online cloud accounting software company, because as a business owner of a different company, he experienced problems with his own accounting systems and believed there had to be a better way. Because of these prior pains, he focuses on supporting customers and claims…
Does Your Company Culture Lead to Happy Customers?
The correlation between employee experience and customer experience is clear: if the employee experience is mediocre or poor, employees will generally not care much about the company or the customers, states Phil Geldart in his Entrepreneur article, “Does Your Company Culture Lead to Happy Customers?” On the other hand, IBM found that if “employee experience…
The Art of Possible: Manufacturing priorities that will define 2021
The COVID-19 pandemic introduced unprecedented change and disruption in 2020 for the manufacturing industry. In this video, Microsoft’s Çağlayan Arkan and special guest Enno de Boer from McKinsey & Co. look back on this unprecedented year and offer predictions for 2021. Understand the four durable shifts that need to be top-of-mind for the industry, learn…
