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Analytics and AI Microsoft Principles
This infographic details the Microsoft philosophy toward responsible and ethical AI through a set of core principles. These principles include maximizing efficiencies without destroying the dignity of people and guarding against bias. Additionally, it advocates for accountability against intended harm, transparency, privacy, and design that assists humanity.

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques
The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals. Luckily, technology offers…
Windows Virtual Desktop
Get all the tools and resources you need to migrate your apps, data, and infrastructure at your own pace with confidence. In the video below, learn how Windows Virtual Desktop expands capabilities with the best virtualized end-user experience.

Modernize Endpoints A Zero Trust approach
The approach to modernizing endpoints is realized with Microsoft 365—and Microsoft Zero Trust is the model for security. With Zero Trust in place, employees can perform from anywhere in the world while maintaining tight control over core security needs. Let the Microsoft intelligent security cloud and endpoint leadership be your guide. Take a look at this infographic and…

How to Become a Leadership Influencer
Blending the concepts of “social influencers” with “thought leaders,” Tom Popomaronis states that a new breed is emerging. A “leadership influencer” still shares knowledge and philosophy through various channels but also demonstrates a rare skill—the power to inspire. Popomaronis shows you where to begin if you haven’t published anything yet. He suggests, for example, you…
HP uses AI to transform its customer support experience
HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact…