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Benefits of using Windows Server and SQL Server on Azure
This whitepaper highlights why Azure makes sense for applications that rely on SQL Server or Windows Server, based on four themes: security, innovation, hybridity, and cost.
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Does Your Company Culture Lead to Happy Customers?
The correlation between employee experience and customer experience is clear: if the employee experience is mediocre or poor, employees will generally not care much about the company or the customers, states Phil Geldart in his Entrepreneur article, “Does Your Company Culture Lead to Happy Customers?” On the other hand, IBM found that if “employee experience…
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Customer Lifetime Value and the Subscription Economy
In our digital world, subscription services are more complicated. Specifically, a business’s costs, benefits and value of subscriptions are more complex. It’s no longer as simple as multiplying the cost of the subscription by the number of months and subtracting the costs associated with acquiring the customer and publishing and delivering the magazine. Think about…
Allstate transforms the customer experience with Azure AI
This video showcases how Allstate is transforming customer support with artificial intelligence. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a more seamless customer experience.