This video showcases how Allstate is transforming customer support with artificial intelligence. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a more seamless customer experience.
This playbook highlights the various ways Microsoft Analytics and AI can help your customer’s business. It briefly and visually covers the process Analytics and AI follow to produce insights and action. The playbook also lists various practical ways Analytics and AI can be applied in a business context, such as intelligent customer service.
How does a company respond to the challenge of remote work when they are already managing a major digital transition? Toyota Motor North America (TMNA) made the decision to move their original Teams deployment schedule four months ahead, and as a result, thousands of TMNA employees migrated from Skype for Business to Teams over three…
Everyone knows that teamwork is vital in the National Football League (NFL)—on the field and off. The arrival of COVID-19, however, pushed the league to reimagine how to collaborate behind the scenes. Executing hundreds of live events while preserving the gameday experience for online fans and business partners was a new challenge. In exchange for…
This video highlights the types of security features customers have been asking for and how Azure SQL Database wraps these features into a unified package of intelligent security capabilities. You’ll also learn about the three major pillars of this advanced data security: data classification, vulnerability assessments, and threat detection.
As a company dedicated to keeping people moving, Goodyear tire company wasn’t about to slow down because of global travel restrictions due to COVID-19. When engineers could no longer travel to factories for equipment installation or troubleshooting, Goodyear turned to Microsoft Teams running on RealWear voice controlled, assisted-reality wearable computers to bring the engineering experts…
