This video showcases how Allstate is transforming customer support with artificial intelligence. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a more seamless customer experience.
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This playbook highlights the various ways Microsoft Analytics and AI can help your customer’s business. It briefly and visually covers the process Analytics and AI follow to produce insights and action. The playbook also lists various practical ways Analytics and AI can be applied in a business context, such as intelligent customer service.