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City speeds emergency services, controls spending with Microsoft 365
The City of Corona, California, had an aging IT infrastructure that didn’t adequately serve the government’s or the public’s needs. To address the issue, Corona deployed Microsoft 365, which includes Windows 10, Office 365, and Microsoft Enterprise Mobility + Security. With its modern solutions in place, the city now resolves many IT issues in 10…
Future Generali uses Microsoft AI to Deepen Customer Engagements
Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the…
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Businesses are amassing enormous amounts of data, more than they know what to do with. Most are just using it to put together dense periodic reports explaining “what” happened too long after the fact to be of much use. Modernizing your digital workplace by moving to Azure and utilizing its AI technology can help you…
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What’s The Future Of Your Technology Capabilities?
[vc_row][vc_column][vc_column_text]Though the coronavirus situation forced a remote work model for many businesses, some have realized that it might be more ideal than returning to the traditional go-to-work model. Why? Cloud technology. In his article, “What’s the Future of Your Technology Capabilities?”, Gilles Muys writes that the cloud has proven it’s here to stay, due to…
How Starbucks is using AI to improve the customer experience
At Microsoft’s Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.
