Support That Works for You
Chat & Ticketing Support
Your Go-To Solution for Seamless Communication and Ticket Management
Multi-Channel Support
Handle customer inquiries from chat, email, and social platforms in one place.
Customizable Ticket Status
Easily tailor ticket stages to fit your workflow and boost tracking efficiency.
AI-Powered Chatbot
Automate responses and assist users instantly with intelligent AI support.
Detailed Reporting
Monitor performance and service quality through clear, data-driven reports.
Role-Based Access
Secure your system with permission-based access for every user level.
Mobile Accessibility
Manage chats and tickets anytime, anywhere using any mobile device.
Empower Your Customer Support
Make support effortless with our chat and ticketing support system. Designed for businesses like yours, this solution ensures every query is resolved efficiently, leaving your customers delighted.
Instant Messaging Platform
Engage with your customers instantly using our intuitive chat feature for faster resolutions.
Advanced Ticketing System
Never lose track of issues. Manage and resolve customer concerns with an easy-to-use ticketing system.
Testimonials
Awesome clients we’ve worked with
Rated 4.8/5 by our Clients
OneHRIS has completely transformed our HR processes.
It's user-friendly, customizable, and has streamlined everything from payroll to leave management. Our team saves hours each week, thanks to its automation features.
OneHRIS has been a game-changer.
The ease of use and customization options allow us to tailor policies to fit our specific needs. Highly recommended!
OneHRIS made a massive impact on our business operations.
The ability to manage payroll and employee information in one place has cut down our workload by more than half. It's reliable, affordable, and the support team is amazing!
FAQ
Find quick answers to the most common questions.
1. Can I integrate this system with my CRM?
Yes, our system supports seamless integration with most CRM platforms.
2. Does the chatbot support multiple languages?
Absolutely! The chatbot can handle conversations in various languages.
3. Can I customize the ticket fields?
Yes, you can add custom fields to tickets based on your workflow.
4. Is training provided for my team?
We offer detailed tutorials, documentation, and live training sessions.
5. What is the average response time for customer inquiries?
Our system helps you reduce response times significantly, averaging under 2 minutes.
6. Does the platform support mobile devices?
Yes, the system is fully mobile-responsive for both agents and customers.
Contact Us
Curious What Can We Do For You?