Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the Microsoft and CNBC TV18 #AIForAll award for leveraging AI for enhancing customer engagement.
Digital transformation is accelerating and keeping up with advancements adds complexity for workers, technology, and security teams. With an ever-expanding attack surface, leaders are challenged to manage a growing number of devices and endpoints. Meet the evolving needs of today’s business world with modern endpoints built on the Microsoft 365 and intelligent security cloud. You…
REC Group offers high-efficient solar panels with a reliable long-term performance to provide people with clean and affordable solar power. To support its future growth and tremendous expansion plans, REC wanted to upgrade from SAP ERP Central Component (ECC) to S/4HANA and run it in Microsoft Azure with a solid Security and Disaster Recovery (DR)…
Historically, industries have been shaped long-term by the short-term changes taken during global crises. Disruptions introduced by COVID-19 are already showing signs of accelerating long-term changes. This thought leadership piece explains several trends and major shifts in manufacturing that may result from short-term responses to the pandemic.
With its iconic projects, such as the tallest residential tower in Boston and the guitar-shaped hotel tower in Florida, Suffolk creates landmarks that are hard to miss. Since 1982, Suffolk has built a competitive advantage for itself by staying at the forefront of technology and innovation. As the industry shifts to cloud solutions and big…
The Atlantic is using Azure AI to preserve 160 years of published history. Specifically, the Atlantic is using Azure Cognitive Search to transition from hard copy to a digital system where its archives can be perused by the public. Writers can use these services as a resource to build connections between stories and enrich their…