How Microsoft Teams uses AI and machine learning to improve calls and meetings

Attitudes toward the shift to cloud computing are changing—even in the banking world, which has been reluctant to make the transition from on-premises to the cloud due to customer data security concerns. The chief information officer (CIO) at the Federal Reserve Bank of Boston noted recently that ignoring the cloud may introduce security vulnerabilities as…

Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the…