With hybrid work, an opportunity has emerged to create work models that are really targeted to each employee’s needs and what matters to them while maintaining high productivity levels. Read this guide for a blueprint on how to create a hybrid workplace where everyone can be at their best.
Microsoft Teams empowers employees to interact on the spot with people all over the world. New features like chat, live reactions, and Whiteboard make the Teams meetings experience uniquely modern. Intelligent in-office cameras designed to enhance the presence of people can produce multiple video streams and create unique experiences for both presenters and attendees. The…
This week’s guest is Gerry Murry, a Research Director with IDC’s Marketing and Sales Technology service. Marketing technology and related solutions are his specialty and he’s got a great pulse on marketing budgets and trends. He confirms that we’ve seen an increase in social, content and digital marketing and that the significant upsurge in digital…
HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact…