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Customer Story — Imperial College London

Customer Story — Imperial College London

ByOnePHP Technology Inc.

How can your educational institution benefit from using Microsoft Azure Virtual Desktop for remote learning? The results realized by Imperial College London are just one example. Read the customer story to learn how the college maximizes utilization and keeps compute costs in control with Azure Virtual Desktop for remote learning.

Microsoft 365 Defender and Azure Sentinel Integration

ByOnePHP Technology Inc.

Azure Sentinel is Microsoft’s cloud-native SIEM for modern SecOps. Requiring no infrastructure, it eliminates worries about scaling up and takes just minutes to set up. Watch this demo video to see how Azure Sentinel enables you to stream all Microsoft 365 Defender incidents into the SIEM and keep them synchronized. Get in touch to discuss…

Big Red Cloud: Targeting pain points

ByOnePHP Technology Inc.

Chief Executive Marc O’Dwyer shares that he started Big Red Cloud, an online cloud accounting software company, because as a business owner of a different company, he experienced problems with his own accounting systems and believed there had to be a better way. Because of these prior pains, he focuses on supporting customers and claims…

HP uses AI to transform its customer support experience

ByOnePHP Technology Inc.

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact…

Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)

Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)

ByOnePHP Technology Inc.

Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positively or negatively influence your brand, the customer’s lifetime value, and the impact on future customers and therefore your revenue. The customer experience is everything in today’s market. Ryanne Van Der Eijk is…