Modern Cloud

The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals. Luckily, technology offers…

This playbook highlights the various ways Microsoft Analytics and AI can help your customer’s business. It briefly and visually covers the process Analytics and AI follow to produce insights and action. The playbook also lists various practical ways Analytics and AI can be applied in a business context, such as intelligent customer service.

Nunavut, located in the northernmost region of Canada, has a large population under the age of 25, distributed across remote communities with no connecting roads. The IT team in Nunavut’s government collaborated with Microsoft on a pilot rollout of Windows 365 to help maintain remote government operations during COVID-19 and as part of a larger…

This infographic details the Microsoft philosophy toward responsible and ethical AI through a set of core principles. These principles include maximizing efficiencies without destroying the dignity of people and guarding against bias. Additionally, it advocates for accountability against intended harm, transparency, privacy, and design that assists humanity.