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Companies must now consider endpoint detection and response software (EDR) with AI and machine learning capabilities, as well as threat intelligence databases, to function in a safer, evolving digital environment. However, most of the features users expect from popular EDR tools, such as device control, advanced threat targeting, and rollback, are either unavailable or require…

Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positively or negatively influence your brand, the customer’s lifetime value, and the impact on future customers and therefore your revenue. The customer experience is everything in today’s market. Ryanne Van Der Eijk is…

The pandemic has fundamentally transformed the way we work, do business, and meet customer (and employee) needs. With data showing that all parties want flexibility, the shift to hybrid work is a strategic business opportunity for every organization—one that requires a new operating model. The customers’ objective is to lead this change within their business…

[vc_row][vc_column][vc_column_text]Though the coronavirus situation forced a remote work model for many businesses, some have realized that it might be more ideal than returning to the traditional go-to-work model. Why? Cloud technology. In his article, “What’s the Future of Your Technology Capabilities?”, Gilles Muys writes that the cloud has proven it’s here to stay, due to…

After so much turmoil and change, employees all want different things. Companies need to support a successful back-to-hybrid-office life—a situation that is here to stay. The capabilities for positive hybrid meetings is possible with modern Microsoft tooling like Teams, Endpoint Manager, and devices like Surface Hub. Immersive and custom engagements that highlight leading guidance and…