Cerner Associates Shape the Future of Healthcare in Hybrid Workplaces with Microsoft Collaboration Tools

Home healthcare and hospice care provider Amedisys needs to protect sensitive patient data. But accessibility to that data by its clinicians is just as important. The company works hard to ensure that those dedicated workers can quickly and easily call up the information systems and productivity applications that are now tightly interwoven into medical care…

[vc_row][vc_column][vc_column_text]Though the coronavirus situation forced a remote work model for many businesses, some have realized that it might be more ideal than returning to the traditional go-to-work model. Why? Cloud technology. In his article, “What’s the Future of Your Technology Capabilities?”, Gilles Muys writes that the cloud has proven it’s here to stay, due to…

In 2021, cybercrime has become even more sophisticated, widespread, and relentless. Criminals have targeted critical infrastructure—healthcare, information technology, financial services, energy sectors—with headline-grabbing attacks crippling businesses and harming consumers. But there are positive trends—victims are coming forward, humanizing the toll of cyberattacks, and prompting increased engagement from law enforcement. Governments are also passing new laws and allocating more resources as they recognize cybercrime as a threat to national security.  

The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals. Luckily, technology offers…