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Transition to Cloud: A journey to Modern Work with Microsoft 365
The digital transformation of the business world has pushed businesses to address new challenges: remote work, cloud migration, and device security is the new normal. Today’s decision makers need to create people connections, address burnout, and work toward consolidating apps. With Microsoft 365, you get a platform boosted with industry-leading apps, intelligent cloud services, and world-class…
Introducing Password Removal for Microsoft Accounts
Common attacks such as phishing, password spray, and credential stuffing rely on one unchanging truth: when it comes to passwords, human behavior is predictable. Armed with this predictability, bad actors still succeed most of time when attempting these types of attacks, even though the tools they’re using are 30 years old. Starting today, we’re excited…
Fast forward: How cloud computing could transform risk management
Attitudes toward the shift to cloud computing are changing—even in the banking world, which has been reluctant to make the transition from on-premises to the cloud due to customer data security concerns. The chief information officer (CIO) at the Federal Reserve Bank of Boston noted recently that ignoring the cloud may introduce security vulnerabilities as…
HP uses AI to transform its customer support experience
HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact…