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There’s no one-size-fits-all solution to flexible work. Every company’s needs are different, and, as Microsoft’s 2021 Work Trend Index Pulse Report showed, it’s essential to support flexibility in different work styles for your people and teams. According to the report, 58 percent of employees who planned to spend most of their time at the office chose that option…
Protect your endpoints with top EDR software
Companies must now consider endpoint detection and response software (EDR) with AI and machine learning capabilities, as well as threat intelligence databases, to function in a safer, evolving digital environment. However, most of the features users expect from popular EDR tools, such as device control, advanced threat targeting, and rollback, are either unavailable or require…
HP uses AI to transform its customer support experience
HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact…
Deploy and protect endpoints for hybrid work environments
Digital transformation is accelerating and keeping up with advancements adds complexity for workers, technology, and security teams. With an ever-expanding attack surface, leaders are challenged to manage a growing number of devices and endpoints. Meet the evolving needs of today’s business world with modern endpoints built on the Microsoft 365 and intelligent security cloud. You…
Suffolk Builds Efficiency into Data Access with Microsoft Teams to Save Time and Money
With its iconic projects, such as the tallest residential tower in Boston and the guitar-shaped hotel tower in Florida, Suffolk creates landmarks that are hard to miss. Since 1982, Suffolk has built a competitive advantage for itself by staying at the forefront of technology and innovation. As the industry shifts to cloud solutions and big…
MPAA relies on Azure and Visual Studio to innovate and increase efficiencies
When the Academy of Motion Picture Arts and Sciences maxxed-out its on-premises infrastructure, it turned to Microsoft Azure to expand its capacity into the cloud. It also leaned into Azure DevOps to improve collaboration between development and infrastructure teams and used Visual Studio to develop new streaming apps across Windows, Mac, Android, iOS, and tvOS—delivering…
