How Microsoft Teams uses AI and machine learning to improve calls and meetings

HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact…

This video highlights the types of security features customers have been asking for and how Azure SQL Database wraps these features into a unified package of intelligent security capabilities. You’ll also learn about the three major pillars of this advanced data security: data classification, vulnerability assessments, and threat detection.

TGI Friday’s wanted a more scalable, flexible platform for core business processes. To support its ambitious growth, the company is consolidating business operations starting with financial management on Microsoft Dynamics 365. Built-in functionality and ease-of-use mean that TGI Friday’s can continue to onboard more business processes while expanding its franchise. Benefits of their innovative growth…