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Does Your Company Culture Lead to Happy Customers?
The correlation between employee experience and customer experience is clear: if the employee experience is mediocre or poor, employees will generally not care much about the company or the customers, states Phil Geldart in his Entrepreneur article, “Does Your Company Culture Lead to Happy Customers?” On the other hand, IBM found that if “employee experience…
Datacenter security overview
How does Microsoft host its online services? Microsoft delivers more than 200 cloud services, including enterprise services such as Microsoft Azure, Microsoft 365, and Microsoft Dynamics 365, to customers 24x7x365. These services are hosted in Microsoft’s cloud infrastructure composed of globally distributed datacenters, edge computing nodes, and service operations centers. They are supported and connected…
The Future of Hybrid Work: 5 Key Questions Answered with Data
The past year of COVID-19 variants has thrown a wrench in the return-to-office plan for many organizations. What was expected to be a mass migration back to the office in September of 2021 quickly halted as employers extended their work-from-home policies indefinitely into another miserable pandemic winter. As spring approaches, employees and employers once again…