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HP uses AI to transform its customer support experience
HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact…
Engage employees, improve productivity, and build team cohesion
After so much turmoil and change, employees all want different things. Companies need to support a successful back-to-hybrid-office life—a situation that is here to stay. The capabilities for positive hybrid meetings is possible with modern Microsoft tooling like Teams, Endpoint Manager, and devices like Surface Hub. Immersive and custom engagements that highlight leading guidance and…
Built-in Hybrid infographic
Microsoft is committed to enabling a seamless hybrid approach to cloud adoption. Azure was designed and built to natively support hybrid environments from its inception. This infographic introduces more about the hybrid value you can benefit from when you choose Azure.
Hybrid Teamwork: A Guide to Flexible Work
The shift from remote-only during the early stages of the pandemic to a more hybrid mix of in-office and remote today presents some challenges for IT and network administrators. Read this eBook to gain insights and to help better navigate the future of the modern, hybrid workplace.
Remote developer productivity
The way people work and live changed drastically during 2020. As companies had to quickly transition to remote work, the challenges became clear. From adopting a new culture to overcoming collaboration and remote shipping challenges, there had to be an integral solution for these types of issues. The customers’ objective is to enable a remote…
Break Free from Your Password
Life’s complicated enough without needing to remember a multitude of passwords. Watch the video as Microsoft takes a tongue-in-cheek approach to highlight the need to “Break free from your password.”
