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Blake Morgan, author and speaker on customer experience, companies, and the future, states that it’s clear that the most successful companies will be the ones that focus on enriching the lives of the people associated with it. It’s not just about profits—it’s about caring for other humans and our world. She says that people are…

In our digital world, subscription services are more complicated. Specifically, a business’s costs, benefits and value of subscriptions are more complex. It’s no longer as simple as multiplying the cost of the subscription by the number of months and subtracting the costs associated with acquiring the customer and publishing and delivering the magazine. Think about…

Home healthcare and hospice care provider Amedisys needs to protect sensitive patient data. But accessibility to that data by its clinicians is just as important. The company works hard to ensure that those dedicated workers can quickly and easily call up the information systems and productivity applications that are now tightly interwoven into medical care…