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Does Your Company Culture Lead to Happy Customers?
The correlation between employee experience and customer experience is clear: if the employee experience is mediocre or poor, employees will generally not care much about the company or the customers, states Phil Geldart in his Entrepreneur article, “Does Your Company Culture Lead to Happy Customers?” On the other hand, IBM found that if “employee experience…
Realize up to a 406% ROI over on-premises and hosted solutions
When paired with Azure, Windows Server and SQL Server can provide unique benefits that range from unmatched security to better performance. Realize up to a 406% ROI over on-premises and hosted solutions. Learn more about Windows Server & SQL Server on Microsoft Azure. Subscribe now!
The AI-enabled future
This article from Forbes explores Cognilytica’s four-part AI enabled vision of the future. In that vision, there are four main areas in which AI will impact our future lives: the way we work, the way we live, the way we experience the world and our interactions with each other, and the relationship we have with data.
Four Ways To Boost Customer Experience (And Thus Hold Onto Your Clients)
Customer satisfaction needs to be THE priority in every area of your business. Each interaction a customer has with you will either positively or negatively influence your brand, the customer’s lifetime value, and the impact on future customers and therefore your revenue. The customer experience is everything in today’s market. Ryanne Van Der Eijk is…