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Future Generali uses Microsoft AI to Deepen Customer Engagements
Future Generali India Life Insurance Co. Ltd. adopted the use of REVA, a chatbot built on the Microsoft Bot Framework, which plays a key role in driving insightful conversations with its customers. In this video, see how the company has already seen an increase in the customer satisfaction rate by 91%, which won them the…
Our approach to responsible AI
This video highlights six important principles Microsoft considers before pushing their AI products to production.

Solano County Leans into Digital-First Government
Located between San Francisco and Sacramento, Solano County’s attractive location, multifaceted economy, and quality of life make the award-winning California community an appealing place to live, learn, work, and play. The county’s government organizations use technology to enhance programs and services for residents and promote creative collaboration among staff. In response to COVID-19, the Department…

Suffolk Builds Efficiency into Data Access with Microsoft Teams to Save Time and Money
With its iconic projects, such as the tallest residential tower in Boston and the guitar-shaped hotel tower in Florida, Suffolk creates landmarks that are hard to miss. Since 1982, Suffolk has built a competitive advantage for itself by staying at the forefront of technology and innovation. As the industry shifts to cloud solutions and big…
How the Atlantic is preserving published history with Azure AI
The Atlantic is using Azure AI to preserve 160 years of published history. Specifically, the Atlantic is using Azure Cognitive Search to transition from hard copy to a digital system where its archives can be perused by the public. Writers can use these services as a resource to build connections between stories and enrich their…