In an era of distractions, Microsoft wants AI to be your coworker

The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals. Luckily, technology offers…

The business world is rapidly changing. It is estimated that AI will add $13 trillion to the global economy over the next decade-and yet from thousands of executives surveyed, only 8% of firms are adopting core practices that fully support implementation. Businesses arrive at progress slowly, reflecting a failure to rewire within the organization. This…

Social proof is the idea that people will follow the actions of others—that since so many other people behave in a certain way, it must be the correct behavior. In digital marketing, social proof is highly influenced by comments and reviews on your social platforms. Studies have shown that people are not only more likely…

Nunavut, located in the northernmost region of Canada, has a large population under the age of 25, distributed across remote communities with no connecting roads. The IT team in Nunavut’s government collaborated with Microsoft on a pilot rollout of Windows 365 to help maintain remote government operations during COVID-19 and as part of a larger…

With hybrid work, an opportunity has emerged to create work models that are really targeted to each employee’s needs and what matters to them while maintaining high productivity levels. Read this guide for a blueprint on how to create a hybrid workplace where everyone can be at their best.